Privacy Policy

At Boats Gear Supply Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website boatsgearsupply.com or make a purchase from us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment details (processed securely by our payment partners).
• Transaction Information: Details about the products you purchase, order history, and payment method.
• Technical Information: IP address, browser type, device information, and pages visited on our site, collected through cookies and similar technologies.
• Communication Data: Records of your interactions with our customer service team, including emails sent to [email protected].

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver products to your specified address.
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and customer service based on your feedback and usage patterns.
• To send marketing communications (only with your consent) about new products, promotions, or boating tips.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions. Note that we do not store your payment details on our servers.
• Shipping Partners: To deliver your orders globally (excluding some remote areas and parts of Asia).
• Service Providers: Including IT support, marketing agencies, and analytics providers, who assist us in operating our website and services.
• Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement industry-standard security measures, including encryption and access controls, to protect your information from unauthorized access, disclosure, or loss. Despite our efforts, no method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to safeguard your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct inaccurate data in your account profile.
• Deletion: You may request the deletion of your personal data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our communications.
• Data Portability: You can request a structured, machine-readable copy of your data for transfer to another service.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.

We use cookies for:

• Essential operations (e.g., shopping cart functionality).
• Performance analytics (e.g., Google Analytics) to understand how visitors use our site.
• Marketing purposes (with your consent) to show relevant ads based on your interests.

7. International Data Transfers

As a global business, we may transfer and process your data in countries outside your residence, including the United States. We ensure that such transfers comply with applicable data protection laws and that your data is protected through safeguards like standard contractual clauses.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated date. We encourage you to review this page regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Boats Gear Supply Shop with your privacy. We are dedicated to providing a secure and enjoyable shopping experience for all boating enthusiasts.